Building Skills That Last

Staff Hiring, Training + Retention

Putting the 70-20-10 approach to training into practice—your eyecare practice.

By: Stephanie K. De Long

Eyecare Business January 14, 2026 Vol 40, Issue Practice Management 2026

Clinical Report: Building Skills That Last

Overview

This report emphasizes the critical importance of ongoing staff training in eyecare practices, highlighting the 70-20-10 training model. It discusses the need for effective training strategies to adapt to the rapidly changing skill requirements in the workforce.

Background

The rapid evolution of skills in the workforce necessitates continuous staff training, particularly in healthcare settings like eyecare. With the half-life of skills decreasing significantly, practices must invest strategically in training to maintain a competent workforce. The 70-20-10 model provides a framework for effective learning through job experiences, interactions, and formal education.

Data Highlights

No numerical data provided in the source material.

Key Findings

The half-life of skills has decreased from approximately 26 years to less than 5 years.
Corporations are expected to invest over $380 million in learning and development in 2023.
The 70-20-10 model suggests that 70% of knowledge is gained through job-related experiences.
Most firms lack adequate strategies to optimize informal learning in the workplace.
Formal education remains essential for successful training despite the prevalence of informal learning.

Clinical Implications

Practices should adopt the 70-20-10 training model to enhance staff competency and improve patient care. Investing in both formal and informal training methods can lead to better staff retention and performance.

Conclusion

Ongoing investment in staff training is crucial for the success of eyecare practices. By implementing effective training strategies, practices can ensure their teams are well-equipped to meet evolving patient needs.

PentaVision

Eyecare Business