Hear How Comfortable Cost Conversations Can Be:

Some Conversation Tips from CareCredit.

Knowing the right words to say during the cost conversation can often mean the difference between a patient purchasing optical products or walking out the door without filling their prescription. Here are several easy ways to introduce a solution that can help patients get the products they need and want – right from your practice.

While Discussing Cost

WHILE DISCUSSING COST

During the cost conversation introduce special financing options right away – to everyone. You never know who may benefit and will decide to move forward with the products you recommend and they really want.

You say: Click to listen.

During Selection of Frames

DURING PRODUCT SELECTION OF FRAMES

To help expand the patient’s choices, always mention the availability of special financing options during the product selection.

You say: Click to listen.

During Product Selection of Contacts

DURING PRODUCT SELECTION OF CONTACTS

Patients may opt for a larger supply of contacts when you mention the availability of special financing options.

You say: Click to listen.


To download these scenarios and more, plus a PDF with written scripts, go to: www.carecredit.com/pro
> Provider Resources
> Professional Resources

Use these scripts to practice and role-play with your team. Share monthly payment estimates and special financing disclosures with the patient via the online CareCredit Payment Calculator.