The New Customer Experience Part 4: Imagine! Eye Care Delivery in the Future

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Picture this: Your patients schedule appointments on their smartphone, and, simultaneously, a VSP authorization is pulled and benefits are verified, confirmed, and sent to their EHR. That’s just the beginning.

Planning for tomorrow and envisioning your practice’s future is something we all need to do. Constantly.

In this final installment, Invision Optometry’s Michael A. Kling, OD, discusses how the technologies of tomorrow are shaping the retail and patient experiences of today — and how to keep your practice from falling behind.